MAKING A COMPLAINT ABOUT A PHYSICAL THERAPIST
Under the Health Professions Act, the Inquiry Committee of the College has the authority to investigate a complaint about a Physical Therapist concerning any of the following:
- a contravention of the Health Professions Act, the regulations or the bylaws;
- a conviction for an indictable offence;
- a failure to comply with a limit or condition imposed under this Act, the regulations or the bylaws;
- professional misconduct;
- unprofessional conduct or unethical conduct;
- competence to practise the designated health profession;
- a physical or mental ailment, an emotional disturbance or an addiction to alcohol or drugs that impairs his or her ability to practise the designated health profession.
If you believe you have grounds to make a complaint against a Physical Therapist, you should provide a letter to the College, addressed to the Registrar, and set out in your letter the details of your complaint. Those details should include:
- The name of the Physical Therapist
- A brief description of your concern(s)
- The date of the incident or dates of treatment
- Your name, address and, if possible, a phone number where you may be reached
- Any other information or documentation you feel is pertinent to the complaint
For further information about how your complaint will be processed go to: “The Complaint Investigation Process” on this website.
